How to use Twitter chatbot for business

A twitter chatbot is a messaging software attached to a company’s direct message. It interacts with customers, helps them to access services defined by the…

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Chatbots6 min read

How to use Facebook Messenger chatbots for business

There are about 1.3 billion people who use Facebook Messenger every month. And according to Facebook, about 78% of people message a business every month.…

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Chatbots9 min read

A quick guide to chatbot conversation design.

When businesses build their first chatbot, they are focused on their use cases – the functions and capabilities- of the chatbot. little thought is given…

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Chatbots4 min read

5 most important chatbot metrics to track

Building and deploying a chatbot is one of the first steps towards providing better customer support and experience. After deployment, it is pertinent to track…

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Chatbots8 min read

How to use Chatbot to improve customer experience

Beyond automation, chatbots are used to improve customer experience. Customer experience deals with how your customers feel throughout the interaction process with your brand. customer…

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