Use Cases

financial

Financial Institutions

eBanqo allows your customers to bank on any channel of choice and provides round the clock self-service.

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Automate card replacement, dispense error and account statements issues

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Resolve issues such as debit error, card loss , from your messaging platform

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Transfer funds easily and Resolve issues from over any messaging channel

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Pay bills ,do top ups as well as, request transaction history conveniently over chat

Schools

Automate processes like Admission and registration. Disseminate information quickly and interact with parents and caregivers all from a messaging platform of choice.

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Automate admission and registration

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Resolve issues such as debit error, card loss, from your messaging platform

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Provide an interactive platform to engage with parents and caregivers

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telecoms

Telecomms & ISPs

Your brand can send push notifications on updates like; network issues in a particular area, reminders on expiring plan, greetings, etc. Recipients can also be segmented based on criteria defined by you.

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Resolve issues from any digital platform

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Buy airtime and data bundle from messaging platforms

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Perform self-service function from any digital channel

Non-bank financials

Reduce customer service costs by automating FAQs and also empower your customers to perform self-service functions with ease all from their favourite channels.

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Automate FAQs and reduce customer service burden

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Provide convenience by making it possible to engage with you across all platforms

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hmo

HMOs & Insurance

eBanqo makes access to healthcare easy. Easily enrol, access healthcare providers and make appointments for hospital visits, all from a messaging platform.

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Onboard enrollees from all channels

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Buy a plan and perform other self-service functions from the comfort of their app

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Get instant response to queries

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Check in to provider’s clinic from any channel

Need more help?

Our support team are available to respond to you anytime.

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