Got a question about The Festival? Take a look at the below or alternatively contact us at info@frontlinegenomics.com

What if I am affiliated with more than one organisation?
If you are eligible for 2 (or more) different types of tickets due to your dual (or more) affiliations, then the most expensive ticket type applies. For example, if you qualify for a free ticket due to working for a research organisation but also work for a Solution Provider / Technology Provider then you must purchase a Solution Provider / Technology Provider ticket. 
What's the registration process?
After registering you will receive an email acknowledging your registration. Your registration will then be verified and you will receive an email letting you know if your registration has been successful or if your ticket has been cancelled (eg because you don't meet the eligibility criteria for the ticket you applied for). 
Is the Festival taking place both in-person and online?
No. The Festival is taking place in-person ONLY. So, to participate in the Festival, you will need to travel to London and attend in-person. 
Which email address should I use when registering?
You must use your work/organisation email address when registering for the Festival. We do not accept registrations using a personal email address. 
Why is the Festival not taking place digitally? Why is it live only?
Keeping the Festival free to attend, in the long run, is a priority. It’s important to the business model that supports free attendance of the Festival that we create a vibrant, dynamic, well-attended LIVE event. We want to ensure as many people attend the in-person Festival as possible, so that our sponsors and exhibitors (who ultimately pay for the event and subsidize free tickets) meet as many people as possible. This keeps this, and future Festivals, free to attend for more than 90% of our attendees. We are developing our digital offering for the future, particularly for those who cannot travel to the Festival in-person. 
What does a delegate ticket give you?
A Festival ticket gives you access to the theatres for the agenda sessions, networking activities, the exhibition floor and the end of day 1 drinks reception as well as a host of activities taking place during the Festival itself! 
Who qualifies for a free ticket?
The Festival is free to attend for people exclusively employed by a healthcare provider (such as a hospital or clinic), a research institution, a governmental body, a registered charity (related to genomics) or a pharmaceutical company (with an existing drug pipeline). 
Who must purchase Technology Provider / Solution Provider / Vendor tickets?
This ticket applies if you work for a company that sells technology or solutions to research institutions, hospitals or pharma companies. This ticket is also the correct option for companies that sell services or products to any of our sponsors and exhibitors. 
What happens if I purchase the wrong ticket?
If you purchase the wrong type of ticket (for example, you purchase a student ticket when you should have purchased a Technology/Solution Provider ticket), your ticket will be cancelled, and a partial refund given (after credit card processing fees and a £10 admin fee have been applied). 
Undergraduates & Master's Students Tickets

There are only a small number of undergraduate and master’s student tickets available so we would recommend registering for your ticket as soon as possible. Due to the limited amount of tickets available we have had to prioritise 3rd years and above only.

To be eligible for a student ticket please note:

-If you have a dual affiliation, for example you are a student but you also work for a Technology Provider /Solution Provider / Vendor then you must purchase a Solution Provider / Vendor ticket.

-Please use your student email address when registering for your student ticket.

- You must submit proof of student status when you register.

-Tickets are non-refundable and non-transferable.

-Please be aware that if you don't meet the eligibility criteria for this student ticket your ticket will be cancelled and you will only receive a partial refund. A £10 admin fee and credit card processing fees will be deducted from the refund.

Can I apply for a Press Pass?

To apply for a press pass please contact info@frontlinegenomics.com Please note it is not possible to apply for a press pass during the Festival. Press passes must be applied for in advance and there are only a small number available. 

I am a Recruitment Consultant, can I attend the Festival?

Following feedback from attendees and exhibitors, we've taken the difficult decision not to allow access to any recruitment consultants for the Festival in 2027. 

I am a Speaker, do I need to register for a ticket?

No we will arrange this all for you. Your speaker pass will be sent to you by email shortly before the event takes place.

How do I submit a Poster Abstract?

Please see the Poster Zone page for details about how eligibility and the process for submitting a poster abstract.

Is there food at the Festival?

You can purchase sandwiches, salads fruit and sweet treats at The Tree of Life Cafe.  Or you can purchase Lebanese, Caribbean or Indian food in the Food Village. Both the Tree of Life Cafe and the Food Village are in the main exhibition hall.

Where is the Day 1 Drinks Reception held?

The Drinks Reception is at the Tree of Life Cafe in the main exhibition hall.

CPD